reggie Posted July 14, 2008 Report Share Posted July 14, 2008 (edited) Hi, My client is using Retrospect Express v7.5 running on Vista machine. Was all working fine until 2 weeks ago and now every time a scheduled script runs get message 'Execution stopped by operator'. But nobody has done anything on the computer at all. Can anyone please help? Thanks Edited July 14, 2008 by Guest Quote Link to comment Share on other sites More sharing options...
Mayoff Posted July 14, 2008 Report Share Posted July 14, 2008 What does the operations log say? Stopped by operator always means someone clicked "stop" inside Retrospect or forced it to close. Quote Link to comment Share on other sites More sharing options...
reggie Posted July 14, 2008 Author Report Share Posted July 14, 2008 Looked in Activity Monitor, and History and Events logs simply says 'Stopped by Operator'. No further explanation given. Perhaps the user is doing something, but she denies it. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted July 14, 2008 Report Share Posted July 14, 2008 I suspect the user first is getting a media request WIndow. They don't know what to do next, so they click Stop. Quote Link to comment Share on other sites More sharing options...
reggie Posted July 14, 2008 Author Report Share Posted July 14, 2008 Thanks. I will check with user Quote Link to comment Share on other sites More sharing options...
teemu Posted July 15, 2008 Report Share Posted July 15, 2008 What does the operations log say? Stopped by operator always means someone clicked "stop" inside Retrospect or forced it to close. Had this problem occur many times and would just like to to point out, that in Windows Vista if the computer is shutdown, cannot connect to the network or has no means to reach the Backup-Set during the scheduled backup, the event is marked with "Stopped by operator". The user gets no announcement of this since in Vista the program is hidden during the backup procedure. The user might not be reponsible for "stopping" the program. You can get the actual reason of why the operation was stopped, by looking at the history tab and click Log from there. Quote Link to comment Share on other sites More sharing options...
DavidLS Posted July 25, 2008 Report Share Posted July 25, 2008 (edited) I'm having the same problem in Windows XP Pro, using Retrospect Express 6. Am receiving the message "Execution stopped by operator" while I'm doing absolutely nothing. The log also lists Error -1001 unknown Windows OS error prior to the execution being stopped. Any and all help appreciated. Edited July 25, 2008 by Guest Quote Link to comment Share on other sites More sharing options...
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