ecrm Posted July 2, 2008 Report Share Posted July 2, 2008 Performed an update to a 7.5.116 client through the Retrospect server with updater that came with server install. Cannot connect after with error -550 Uninstalled client and put 7.5.116 back on and can connect fine. Thoughts, -dave Quote Link to comment Share on other sites More sharing options...
macboyrules Posted July 8, 2008 Report Share Posted July 8, 2008 (edited) I found that when I updated the clients to 7.6.106, it removed the public key file off the of the client. I did a mass copy of the pubkey.dat file located in "C:\Documents and Settings\All Users\Application Data\Retrospect" on the server into the "%Root%/Program Files/Retrospect/Retrospect Client/" folder on the clients, and all was well again. I didn't need to restart the clients, it just started working. This needs to be reported as a bug. Edited July 8, 2008 by Guest Quote Link to comment Share on other sites More sharing options...
Mayoff Posted July 8, 2008 Report Share Posted July 8, 2008 Yes, this is a known bug that we will be fixing soon. Quote Link to comment Share on other sites More sharing options...
jbascom Posted July 30, 2008 Report Share Posted July 30, 2008 Has this bug been fixed yet? We are preparing to update and utilize the public/private key system... Quote Link to comment Share on other sites More sharing options...
Mayoff Posted July 30, 2008 Report Share Posted July 30, 2008 Yes, the current .rcu files on our website do not have this problem. Make sure to use the installers at http://www.emcinsignia.com/updates Quote Link to comment Share on other sites More sharing options...
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