jhaffner Posted July 2, 2008 Report Share Posted July 2, 2008 Good morning, I installed Client 6.2.229 on an Intel mini running OS X 10.5.4. Server is running Retrospect 6.1.138 under OS X 10.4.11 (latest drivers). Install appeared to go well. I went to the server and tried to configure the new client. I Forgot the client and then clicked the Network button to add again. I could see the greyed-out name for the client. Its status is Not Logged In. When I click the Log In button, I get an error message: "Can't log in. Error 524 (invalid activator code)." I cannot find additional info in the forums or KB about this error. I have changed the ownership of the client to root:admin in the terminal (per an earlier thread here). No change. I have also command-clicked the off button in the Client panel to stop the retroclient from running, and then turned it back on again. No change. I know we have plenty of activator codes. What other troubleshooting steps would you suggest? Best Regards, John Haffner IS Manager Merit Resource Group, Inc. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted July 2, 2008 Report Share Posted July 2, 2008 6.1.138 is not compatible with this client version. You must upgrade to the latest version of 6.1 at http://www.emcinsignia.com/updates Quote Link to comment Share on other sites More sharing options...
jhaffner Posted July 2, 2008 Author Report Share Posted July 2, 2008 Thank you. Not sure how I missed that tidbit. :blush: Quote Link to comment Share on other sites More sharing options...
tqerose Posted July 25, 2008 Report Share Posted July 25, 2008 Glad you missed it because so did I. Quote Link to comment Share on other sites More sharing options...
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