mikemurphy324 Posted June 26, 2008 Report Share Posted June 26, 2008 I'm repeatedly getting a Blue Screen of Death crash during backup. Here's the basic context -- --Windows XP Service Pack 2, behaving normally with other applications (Adobe graphics apps, video editing) --Retrospect 7.5.508 (Just updated from 7.0, in attempt to resolve this problem) --Backing up USB external hard drive, and a network hard drive (similar behavior with both) --Backing up both large (500 MB to multi-GB) and small files. --Backing up to HP ultrium 230 LTO-1 external SCSI tape drive. After a variable amount of backup (usually between 10 and 20 GB), the system crashes with a Blue Screen of Death. After a brief hold on the BSOD, it restarts, and says the system has recovered from a serious error. When I restart Retrospect, I attempt to get the Retrospect catalog straightened out with "Update existing catalog." Sometimes this works, and I can try again. Sometimes when I try to backup after the update it says the catalog is out of sync and to use Update to put it back in sync. The only way around this loop seems to be to tell Retrospect to skip the current member and continue with a new tape. I don't want to do this, because I shouldn't have to, and because the tapes are $32 a piece, and I'm likely to face the same problem again within an hour or two. I've seen various posts about problems similar to this, but I haven't yet found any really definitive discussion or explanation. Does anyone here understand this BSOD behavior pattern? Is there an easy fix? Is there a Windows file I need to replace? Is there a configuration or registry setting that would help? (I'm currently trying a backup with "backup Open Files" turned OFF. I don't know yet if it will succeed ... ) Quote Link to comment Share on other sites More sharing options...
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