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QPS 24x10x40 with a CRD-BP1500P mechanism

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I just purchased RETROSPECT DESKTOP BACKUP 5.0 because it seemed like an exceptional product.




I am very upset that I paid $90 for this and I cannot use it. Apparantly the product doesn't support the QPS 24x10x40 with a CRD-BP1500P mechanism.




The product lists a money back guarantee so i want to know if this CDRW will be supported in the near and I mean near future or what i need to do to get a refund.




Please help!







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