ftc Posted March 10, 2008 Report Share Posted March 10, 2008 Been getting this error for a while, sometimes the backup will finish, most times not. Just replaced the tape drive - went from an AIT-2 SCSI to an AIT-5 SCSI - not because of this error but we were hoping the error would go away with the drive replacement - sadly, it didn't. Another symptom we're seeing is Retrospect complains that it needs a certain tape when that tape is in the drive - don't know if it's related. The OS is Win 2003 and the server is about 2 years old. Thanks Link to comment Share on other sites More sharing options...
Mayoff Posted March 10, 2008 Report Share Posted March 10, 2008 What version of Retrospect is this? What other errors do you get when Retrospect crashes? Usually you will see an assert error. What exactly do you see when it complains about the tape? Link to comment Share on other sites More sharing options...
ftc Posted March 10, 2008 Author Report Share Posted March 10, 2008 The version is 7.5.508. The driver update and hot fix version is 7.5.13.100. When Retrospect complains about the not having the right tape, it opens the window "please insert the tape named 2-set_name march 08 MWF" and that is exactly what the tape that's in is named. Link to comment Share on other sites More sharing options...
Mayoff Posted March 10, 2008 Report Share Posted March 10, 2008 But what name does Retrospect display for the inserted tape? Feel free to include a screenshot of the dialog box. Link to comment Share on other sites More sharing options...
ftc Posted March 10, 2008 Author Report Share Posted March 10, 2008 It hasn't happened in a while so I don't have a screen shot - sorry. When this happens, the name of the tape is exactly what retrospect is asking for - I've looked for typos and null spaces. Do you think that the tape name issue is associated with the "execution terminated unexpectedly" error we are getting regularly? Link to comment Share on other sites More sharing options...
Mayoff Posted March 10, 2008 Report Share Posted March 10, 2008 I think they are totally different issues. Link to comment Share on other sites More sharing options...
ftc Posted March 10, 2008 Author Report Share Posted March 10, 2008 That was my instinct as well. Do you have any ideas regarding the execution terminated unexpectedly error? Link to comment Share on other sites More sharing options...
Mayoff Posted March 10, 2008 Report Share Posted March 10, 2008 >What other errors do you get when Retrospect crashes? Usually you will see an assert error. Link to comment Share on other sites More sharing options...
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