baba2 Posted February 8, 2008 Report Share Posted February 8, 2008 Hello Since 3 days I'm no more able to do a backup, because my Restrospect 7.5 shows following error message when trying to start my incremental backup set: Retrospect hat einen schweren Fehler festgestellt: Assertion failure at "provider.cpp-201" Dieser Fehler wurde in der Datei "assert_log.utx" protokolliert. [...] Can somebody help my with that problem? Thanks a lot for your support! Quote Link to comment Share on other sites More sharing options...
Mayoff Posted February 8, 2008 Report Share Posted February 8, 2008 What is your exact Retrospect version? What type of backup set is this? When does the error happen exactly? What troubleshooting have you tried? Quote Link to comment Share on other sites More sharing options...
baba2 Posted February 8, 2008 Author Report Share Posted February 8, 2008 Hello Mayoff Quote: What is your exact Retrospect version? should be the newest one: Retrospect OEM Express 7.5.387; Driver Update & Hot Fix Version 7.5.13.100 Quote: What type of backup set is this? An incremental backup-set which stores each day modified and new files on an external harddrive (WD MyBook) Quote: When does the error happen exactly? When Retrospect try to start the backup process. And even (I've just noticed that now because I want to check de backup set details) when I want open the preferences of this backup set in Retrospect Express Quote: What troubleshooting have you tried? New installation of Retrospect Express and Driver Update 7.5.13.100 Greets baba Quote Link to comment Share on other sites More sharing options...
baba2 Posted February 14, 2008 Author Report Share Posted February 14, 2008 I deleted my backup set, script and the whole backup datas on the external disk. Then new set up of all these things ... now it works again! Quote Link to comment Share on other sites More sharing options...
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