terry baldwin Posted February 3, 2008 Report Share Posted February 3, 2008 Ever since I put a new hard drive in my computer Retrospect Express 2.0.214 won't do a backup and it reboots my machine so nothing is written in it's log. It happens on a scheduled backup or a manual one. The only error message I get is you haven't backed up in 7 days. I have uninstalled and reinstalled I have put on a different removable hard drive with nothing on it so I could start fresh. I only have one computer and I have tried al the firewall options I can during the install. Quote Link to comment Share on other sites More sharing options...
terry baldwin Posted February 4, 2008 Author Report Share Posted February 4, 2008 PS I tried running retrospect in safe mode and it never updates so I can't start the backup. I tried using enditall.exe that closes everything you don't need; it still reboots. I tried xps' built in back up and it even reboots with that! Quote Link to comment Share on other sites More sharing options...
Mayoff Posted February 4, 2008 Report Share Posted February 4, 2008 Retrospect can not restart your computer. I suspect you have either a hardware conflict that is forcing windows to restart the computer or you have a crash guard type utility that is restarting the computer when it detects a problem it doesn't like. I used to get random reboots when copying data between firewire hard disks. It was caused by a bad FW card. What does the Windows event log say about the restarts? Quote Link to comment Share on other sites More sharing options...
terry baldwin Posted February 4, 2008 Author Report Share Posted February 4, 2008 I fixed it! ; System restore/ uninstall retrospect/ reinstall retrospect. Quote Link to comment Share on other sites More sharing options...
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