Problems when checking for devices

[launaycook]

Retrospect Express often has problems when checking for storage devices. It will usually work just after startup, but after another application has run, or even if I run only Retrospect Express, quit it, and run it again, usually either:

(1) It doesn't see the CD drive, telling me that there are no storage devices attached,

or:

(2) It freezes when checking for the drive. In this case I can't force quit Retrospect Express: I have to force the iBook to reboot.

 

I thought of an extension conflict, but the suggestion in the user manual to try booting without extensions is no use: without extensions Retrospect Express won't run. Maybe somebody could tell me which extensions are essential for Retrospect to function?

 

One thing I found out: I have to keep virtual memory turned on. If I turn virtual memory off, Retrospect never sees the CD drive.

 

Here's my setup:

 

Retrospect Express 5.0.238

Driver Update 3.6.106

iBook G3 booting with Mac OS 9.2.2

Combo drive installed in iBook: Sony CRX820E

Info in Device Status window (when it works): Version 3.3b, Drive Sony CD-RW (5.01)

 

Thanks for any replies,

 

Michael

 

[natew]

Hi

 

Retrospect Extensions are pretty basic and are all named retro something.

Just create a base extension set and add Retrospect stuff- you should be fine at that point.

 

Nate

[launaycook]

Thanks. I made the base extension set and added the retrospect extensions. The problem is still there, so that should rule out extension conflicts. Anybody have another idea?