whshaw Posted March 20, 2002 Report Share Posted March 20, 2002 I have a PowerMac 8500 using OS 9.1, and I have been using Retrospect v 4.3 for some time with no problem. However, recently when trying to backup my hard drive I have the following problem. I've tried to make a full backup copy on my Zip drive. I follow the proper procedure, inserting a disk when asked. It is labeled "disk number 1". When it fills, it gets kicked out and instead of my being asked to install" disk number 2", I'm asked to reinstall" disk number 1". If I do this, the computer freezes and the Zip drive icon disappears. I have to restart the computer. If I put in "disk number 2", it gets kicked out. I tried removing "Retrospect" from my files and reinstalling it, even downloading upgrade v 4.3 again. Nothing works. Does anyone know my problem? Thanks Wilton Link to comment Share on other sites More sharing options...
Mayoff Posted March 20, 2002 Report Share Posted March 20, 2002 Try booting with extensions turned off or Apple Extensions only. This problem is caused by 3rd party extensions (Norton File Saver and others) putting invisible files on the Disk, preventing proper ejecting of the disk. Link to comment Share on other sites More sharing options...
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