Jump to content

Unable to open Retrospect after installation.

Recommended Posts

I downloaded Retrospect 6.0 from the website to use for 30 days with the expectation that I will purchase the program at the end of that time. I received the product license code from Dantz to use during the 30 day period.


However, after downloading the program and installing it on my hard drive, I could not open the program. I get the following dialogue box:


The application Retrospect has unexpectedly quit.


The system and other applications have not been affected.


I have a Mac TiBook G4, OSX 10.2.8.


What am I doing wrong?


Thank you for your help.


Gay Castle

Link to comment
Share on other sites


Why wouldn't the program open using my old user name?



This is typically caused by some kind of corruption in the user account - but we wouldn't be able to pinpoint exactly what it is or why it occured. You may want to try a repair of the permissions on the drive through the Disk Utility program.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...