jkappl Posted July 2, 2002 Report Share Posted July 2, 2002 Hello, I have been using Retrospect 4.0 on a Mac G3 with a SCSI Tape Drive (Sony model SDT-5000) under MAC OS system 9 for several years with no problem. Installed System 10 and the New Retrospect 5.0 and now the Tape Drive nor any other disk on the SCSI chain can be seen by retrospect. The hard drives show up on the desktop and can be accessed normally for file operations, but retrospect Devices Info cannot see them. In attempted backup operation, Retrospect complains it cannot see the tape drive. Hardware diagnostics show a properly terminated and operating SCSI chain. The SDT-5000 is a qualified device. Any thought on what is happening here ? I'd appreciate any suggestion. ------------------------------------------------------------------------------ Joseph J Kappl is the CEO of Peak Interactive Books, Inc, an original publisher of interactive works in print, CD-ROM and web formats. He can be reached at Peak Interactive Books, Inc 31220 La Baya Drive #110 Westlake CA, 91362 818-991-8491. Link to comment Share on other sites More sharing options...
IrenaS Posted July 2, 2002 Report Share Posted July 2, 2002 Please provide details on your configuration: Retrospect Version and build Computer Model and speed OS X version and build Device (from Retrospect's Configure > Devices > Device Status window) Device firmware (in the version column of the Device Status window) Device interface Media brand and size Other Devices Adapter Card Adapter Card firmware Adapter Card driver for OS X Thanks, Irena Solomon Dantz Tech Support Link to comment Share on other sites More sharing options...
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