cgtyoder Posted June 21, 2007 Report Share Posted June 21, 2007 Running Retrospect Single Server 7.5.387, Hotfix 7.5.11.100 on Win 2K Server, SP4. I am trying to restore a volume from a disk backup set. Apparently some of the disks are missing, and when I click "Restore," I get the window to search for missing disks, and then Retrospect crashes, with the boilerplate window, "Retrospect terminated unexpectedly..." I obviously really need to do this restore. What can I do to get this to keep from crashing? TIA. -Conrad Link to comment Share on other sites More sharing options...
cgtyoder Posted June 25, 2007 Author Report Share Posted June 25, 2007 Any help here please? Link to comment Share on other sites More sharing options...
Mayoff Posted June 25, 2007 Report Share Posted June 25, 2007 I would start by doing a catalog rebuild. http://kb.dantz.com/article.asp?article=8350&p=2 Link to comment Share on other sites More sharing options...
cgtyoder Posted June 25, 2007 Author Report Share Posted June 25, 2007 Sorry - forgot to mention that doing a rebuild of the catalog causes a crash as well. This is from assert_lot.utx from the crash: OS: Windows 2000 version 5.0 (build 2195), Service Pack 4, (32 bit) Application: C:\Program Files\Retrospect\Retrospect 7.5\Retrospect.exe, version 7.5.387 Driver Update and Hot Fix version 7.5.11.100 Exception occurred on 6/25/2007 at 3:33:33 PM Exception code: c0000005 ACCESS_VIOLATION Fault address: 60023b55 0001:00022b55 (null) Thread ID: c98, Name: RetroFrameThread EAX:00000000 CS:001b EIP:60023b55 EFlags:00010216 EBX:10e5a90c SS:0023 ESP:10e5a8f0 EBP: 10e5a918 ECX:000011ec DS:0023 ESI:10e5a90c FS: 003b EDX:10e59eb8 ES:0023 EDI:60086704 GS: 0000 ... Link to comment Share on other sites More sharing options...
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