rbirney Posted June 19, 2007 Report Share Posted June 19, 2007 Every time i run a backup it crashes. The backup backs up from several different machines over a wireless network and it always seems to crash in a different place. i have tried everything i can think of to get it to work but it still crashes. Is there any known reason why the backup would fail like this all the time? The other thing running on this machine is Oracle XE, can't imagine it is this as it is not usually in use when the backup runs. It is Retrospect 7.5 and is up to date. Link to comment Share on other sites More sharing options...
Mayoff Posted June 19, 2007 Report Share Posted June 19, 2007 Please explain what you mean by "crash"? What operating system? What is your backup device? Link to comment Share on other sites More sharing options...
rbirney Posted June 20, 2007 Author Report Share Posted June 20, 2007 What i mean by 'crash' is that the whole computer just stops dead i have to reset the machine. The OS is Windows XP SP2 and it is also XP SP2 on all the workstations and i backup to the hard drive on the server Link to comment Share on other sites More sharing options...
Mayoff Posted June 20, 2007 Report Share Posted June 20, 2007 What is on the Retrospect screen when this happens? Are you getting a blue screen? Are you able to access Windows Explorer or the desktop? Are you able to get into the task manager? see http://kb.dantz.com/article.asp?article=5727&p=2 Link to comment Share on other sites More sharing options...
rbirney Posted June 21, 2007 Author Report Share Posted June 21, 2007 I am on the Retrospect screen watching the time and backup size of files when it just stops and that is it, i am unable to access anything on the computer. That link is interesting, worth a try. Link to comment Share on other sites More sharing options...
rbirney Posted June 22, 2007 Author Report Share Posted June 22, 2007 Tried it with System Restore off on the server and it crashed again just like before. Does System Restore also need to be turned off on the workstations? I also noticed it crashed around the time the network went very slow, the transfer speed was quite slow, this may just be coincidence. Link to comment Share on other sites More sharing options...
rbirney Posted July 5, 2007 Author Report Share Posted July 5, 2007 I have just tried a number of things to get it to work and have also been watching the task manager window to see what is running and even with the following system state the server still crashed: System Restore: off Windows Firewall: off Antivirus Software (AVG): uninstalled Oracle XE (database): off D-Link Wireless Software: off Other programs: not running Wireless network running at a good speed There is no relation between the file it is backing up and it crashing. Can RAID cause problems (the backup is to disk), it is set for RAID1? Task manager showed the only thing using processor speed at the time of the crash was Retrospect (at most 8%), the rest was System Idle Process. Link to comment Share on other sites More sharing options...
AmyJ Posted July 5, 2007 Report Share Posted July 5, 2007 Problems with the RAID can cause crashing, as can problems with the backup server itself. Can you isolate either variable? Either backup to a different device or backup from a different computer for testing purposes? Link to comment Share on other sites More sharing options...
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