eface Posted November 27, 2006 Report Share Posted November 27, 2006 Hi Until a few days ago, I had been successfully using Retrospect Backup 5.0.238 from a G4 running OSX 10.2.8 to back up another G4 and a G5 System 10.4.3. Now and then it would get the error: Error 525 (name/login conflict) which restarting all computers seemed to fix (the computers names are different, by the way). A few days ago I got this error and cannot seem to fix it. The G4 with Retrospect doesn't 'see' the G5 (it sees the other G4). Retrospect Client IS running okay on the G5, and I CAN mount the G5 on the G4. The only thing that changed that I can think of is I removed a lot of Prefs because I was (and am) having a problem with Final Cut Pro 4 quitting. Should I call a Network tech? I cannot back up my G5! Thanks, in advance, Dave Link to comment Share on other sites More sharing options...
CallMeDave Posted November 27, 2006 Report Share Posted November 27, 2006 Quote: few days ago I got this error and cannot seem to fix it. What have you done to try? Link to comment Share on other sites More sharing options...
eface Posted November 27, 2006 Author Report Share Posted November 27, 2006 Lots of rebooting (which has fixed it in the past), checked all cables, the 'names' of the computers involved, made sure the G5 had Retrospect Client running okay. Link to comment Share on other sites More sharing options...
Mayoff Posted November 27, 2006 Report Share Posted November 27, 2006 You should uninstall and reinstall the client. Link to comment Share on other sites More sharing options...
eface Posted November 27, 2006 Author Report Share Posted November 27, 2006 The network also ping's okay, and as I say, the drive can be mounted. Link to comment Share on other sites More sharing options...
Mayoff Posted November 27, 2006 Report Share Posted November 27, 2006 You should uninstall and reinstall the client. That will probably fix the issue. Link to comment Share on other sites More sharing options...
eface Posted November 27, 2006 Author Report Share Posted November 27, 2006 I just did. It didn't work. Retrospect Client 5.0.540 is on and says 'Waiting for first access' When I tried to uninstall it said some items could not be uninstalled, so I put the folder in the trash. Link to comment Share on other sites More sharing options...
twickland Posted November 27, 2006 Report Share Posted November 27, 2006 Quote: I just did. It didn't work. Retrospect Client 5.0.540 is on and says 'Waiting for first access' That's what you should see when you uninstall and reinstall a client. Do you mean that you also tried to access the client from your backup computer and you still get the 525 error? Link to comment Share on other sites More sharing options...
CallMeDave Posted November 27, 2006 Report Share Posted November 27, 2006 Quote: Do you mean ... And here's the problem; readers are unclear about exactly what you are doing, and what you see when you do it. When you ran the client installer, you should have been prompted for a client name and password. Note; Retrospect does not care about the Mac's name in the Sharing preference pane; the _only_ name used for clients is the name you put in when you install. From the Retrospect machine you should forget the old entry for the client. Then look for the client in the Backup Clients on a Network window (Configure->Clients->Network) and add it in. - Does this work? Dave Link to comment Share on other sites More sharing options...
Mayoff Posted November 28, 2006 Report Share Posted November 28, 2006 If you get a "waiting for first access" then you must forget the client from the client database before attempting to re-login the client. The 525 error will happen because the client has not been forgotten after a reinstall. Link to comment Share on other sites More sharing options...
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