lisa Posted September 28, 2006 Report Share Posted September 28, 2006 I have recently installed new DVDs on HP Compaq D500 CMT computers and the DVDs proved by HP (and include Retrospect 7) are HL-DT-ST DVDRRW GCA-4166b. However I can't find this on the EMC hardware compatibility and I am getting intermittent error message 105 unexpected end of data and nothing is backed up. Occasionally I have witness the DVD name come up under Device Status, then after successful backup, when I got to test again, I see 'no Device found' in the DVD status but under environment tab the model is listed. I have done a custom configuration to no avail. I am using Verbatim DVD +RW. Any help would be appreciated. Link to comment Share on other sites More sharing options...
nekr0phage Posted October 2, 2006 Report Share Posted October 2, 2006 Hi Lisa, It looks like this drive is not currently supported, but may be in a future update. However, you would need to have Retrospect 7.5 to get this update. You can subscribe to the driver updates mailing list here: http://list.dantz.com/mailman/listinfo/rdu_announcement Link to comment Share on other sites More sharing options...
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