tortured Posted October 16, 2003 Report Share Posted October 16, 2003 Retropect 6.0.206. and 30 clients (v6). Includes four NT boxes with HDs partitioned C:-F: (FAT 16). Consistenly missing drive E: on these machines. Retrospect says there are two D: drives and advises resolving this. But we don't have two D: drives. And data on E: is not being backed up -- only C: D: and F:. Thanks for any ideas. Link to comment Share on other sites More sharing options...
natew Posted October 17, 2003 Report Share Posted October 17, 2003 Hi This is a windows NT permissions issue - guaranteed! http://www.dantz.com/index.php3?SCREEN=kbase&ACTION=KBASE&id=26571 Nate Link to comment Share on other sites More sharing options...
tortured Posted October 27, 2003 Author Report Share Posted October 27, 2003 No luck so far taking this approach. The machine in question has only one user account, with full administrative privileges, and the retrospect client is not set to block access to any drive. Also, nothing is set up any differently on the E drive in terms of permissions/ownership than any of the other drives which Retrospect is able to see. Any thoughts? Much appreciated. Link to comment Share on other sites More sharing options...
natew Posted October 30, 2003 Report Share Posted October 30, 2003 Hi Do you have the same trouble if you install Retrospect on another machine? Is this a domain environment? Thanks Nate Link to comment Share on other sites More sharing options...
tortured Posted November 3, 2003 Author Report Share Posted November 3, 2003 No problems on other machines w/ identical setup, and it is a domain environment. Thanks Link to comment Share on other sites More sharing options...
natew Posted November 11, 2003 Report Share Posted November 11, 2003 Hi After re-reading your post I noticed that I missed something here. The client is seeing 2 d: drives as identical volumes. This can happen when disks have Identical ID serial numbers - normally this is caused by using a system restore CD on two disks in the same machine or using ghost to copy drives. A disk utility might allow you to change the serial number but you may have to format the disk to get the numbers to change. As a test try unplugging the current D drive and see if the "hidden" e drive becomes visible by the client. Sorry I didn't catch this sooner Nate Link to comment Share on other sites More sharing options...
tortured Posted December 3, 2003 Author Report Share Posted December 3, 2003 Single drive. Link to comment Share on other sites More sharing options...
tortured Posted December 25, 2003 Author Report Share Posted December 25, 2003 Any further thoughts on this? Not a permissions issue, not a dual hard drive issue, and not working. Link to comment Share on other sites More sharing options...
natew Posted December 29, 2003 Report Share Posted December 29, 2003 Hi Assuming there are not permissions issues the other likely possibility is an error with the partition table. Any chance you can move this data to another drive or repartition this one? Nate Link to comment Share on other sites More sharing options...
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