Jump to content

Can't see E: drive on clients

Recommended Posts

Retropect 6.0.206. and 30 clients (v6). Includes four NT boxes with HDs partitioned C:-F: (FAT 16).


Consistenly missing drive E: on these machines. Retrospect says there are two D: drives and advises resolving this. But we don't have two D: drives. And data on E: is not being backed up -- only C: D: and F:.


Thanks for any ideas.

Link to comment
Share on other sites

  • 2 weeks later...

No luck so far taking this approach. The machine in question has only one user account, with full administrative privileges, and the retrospect client is not set to block access to any drive. Also, nothing is set up any differently on the E drive in terms of permissions/ownership than any of the other drives which Retrospect is able to see. Any thoughts?


Much appreciated.

Link to comment
Share on other sites



After re-reading your post I noticed that I missed something here. The client is seeing 2 d: drives as identical volumes. This can happen when disks have Identical ID serial numbers - normally this is caused by using a system restore CD on two disks in the same machine or using ghost to copy drives.


A disk utility might allow you to change the serial number but you may have to format the disk to get the numbers to change.


As a test try unplugging the current D drive and see if the "hidden" e drive becomes visible by the client.


Sorry I didn't catch this sooner



Link to comment
Share on other sites

  • 4 weeks later...
  • 3 weeks later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...