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doesn't see new tape library


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Hello,

 

I have retrospect workgroup server 5.11 running under windows 2k. Attached to it was a Adic Faststor7, which I replaced with a Adic Faststor22 tape library today. For some reason now it still shows only the Faststor7 slots, but not all the remaining (new) slots. I can operate the tape library within Retrospect and everything seems working fine, but again it only sees the number of slots (7) from the previous drive. I tried device scan, refresh, monking around in the registry, re-installing. What else should I do please?

 

Thanks in advance and best regards,

 

waldorfm@rferl.org

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Try temporarily removing your configuration files (config_5.bak, config_5.dat) from the following directory:

 

C:\Program Files\Dantz\Retrospect

 

Launch Retrospect, enter your license code and check Configure > Devices.

 

 

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After moving the exitsting config_5 files out of the way it finally sees all the drive slots. But I lost all my configuration, such as scripts and client database. I moved the previous config_5 files back in and I have the same problem again. What should I do please.

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