Jump to content

installer terminated prematurely


Recommended Posts

Retrospect Desktop 5.6

 

Windows XP

 

HP Pavilion laptop

 

 

 

! installer terminated prematurely

 

 

 

internal error 2755. 995

 

 

 

Searching on the microsoft knowledge base for 2755 995, it explains that if you tell the setup program to use verbose logging, it will do that. Known problem.

 

 

 

What is a work around?

 

 

 

Thanks

 

 

 

Bob

Link to comment
Share on other sites

quoting from :http://support.microsoft.com/default.aspx?scid=kb;en-us;q297107

 

 

 

Cause

 

When you use the ! logging option and there is no fatal error during the installation, the Windows Installer creates a RunOnce registry key with invalid characters.

 

Resolution

 

To resolve this problem, run Setup without the ! logging option. For example, use a command line similar to the following:

 

e:\setup.exe /L*V C:\verbose.txt

 

It is not necessary to use the ! logging option if you are installing Office on a computer that does not stop responding (hang) during installation.

 

Status

 

Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...