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installer terminated prematurely

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Retrospect Desktop 5.6


Windows XP


HP Pavilion laptop




! installer terminated prematurely




internal error 2755. 995




Searching on the microsoft knowledge base for 2755 995, it explains that if you tell the setup program to use verbose logging, it will do that. Known problem.




What is a work around?









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quoting from :http://support.microsoft.com/default.aspx?scid=kb;en-us;q297107






When you use the ! logging option and there is no fatal error during the installation, the Windows Installer creates a RunOnce registry key with invalid characters.




To resolve this problem, run Setup without the ! logging option. For example, use a command line similar to the following:


e:\setup.exe /L*V C:\verbose.txt


It is not necessary to use the ! logging option if you are installing Office on a computer that does not stop responding (hang) during installation.




Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article.

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