lightning Posted July 20, 2002 Report Share Posted July 20, 2002 Hi, Just tried installing Workgroup 5.6 (CD) on my Win. NT 4 server and got the following application error: "setup.exe exception: access violation (0xc0000005), address: (0x00015000)" The event viewer log says, "product retrospect 5.6 - internal error 2737. CheckNT server, C:\temp\MSI18.tmp, f11" I once had a Retrospect Client on this machine but it has been uninstalled. I also checked the registry and did a search for anything "retro" but only found one Legacy entry for the client. I didn't delete it because I didn't think I had to. Any thoughts would be greatly appreciated. Thanks! Quote Link to comment Share on other sites More sharing options...
lightning Posted July 23, 2002 Author Report Share Posted July 23, 2002 It was a bad installer disk. I downloaded the demo and the demo installer worked. ...there was much rejoicing. Quote Link to comment Share on other sites More sharing options...
lv2ski Posted July 23, 2002 Report Share Posted July 23, 2002 Thanks for letting us know! Quote Link to comment Share on other sites More sharing options...
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