KarlBeckers Posted June 18, 2002 Report Share Posted June 18, 2002 In our company, we do use Dantz Backup. Each time I make or shedule a backup, the process hangs giving the error 102 trouble communicating. I checked the termination and even used an additional terminator. There is no problem with the scsi device. We do use MS Windows 2000 Server with MS SQL Server 2000. The backup device is an Onstream SC30e (External SCSI Tape Backup 30 GB). The process is almost each time interrupted by a file called user.dmp. Anyone an idea??? Link to comment Share on other sites More sharing options...
lv2ski Posted June 18, 2002 Report Share Posted June 18, 2002 Try this. Try excluding that file from your backup. See if the backup completes. You could create a selector that excludes this file or you can do an immediate backup and exlude this file manually. That way we can tell if it really is a 102 error or if it is having trouble with this tmp file. Link to comment Share on other sites More sharing options...
KarlBeckers Posted June 19, 2002 Author Report Share Posted June 19, 2002 Hi Melissa, I tried to exclude the *.dmp files. Didn't work, after approximately 15 à 20 MB the backup stops. I do get an error : Trouble writing media : "1-Alfaserver" error-102 (trouble communicating). I stopped the backup. During updating catalog I do receive another error : Device trouble: "1-Alfaserver", error-216 (media unloaded). The tape stays in the drive. Link to comment Share on other sites More sharing options...
lv2ski Posted June 19, 2002 Report Share Posted June 19, 2002 At this point you need to do device troubleshooting. www.dantz.com/knowledgebase has information on error 102 and 206. Just type in 102 or 206. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.