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CD-RW not available

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I just installed Retrospect Desktop 5.6 on a Windows XP Professional system. When the application scans my system for devices it finds my Plextor CD-RW (12/4/32 SCSI) and reports that no drive letter is found for the device and it cannot be used. There IS a drive letter for the CD-RW, I CAN access it via explorer, ASPI CHeck runs error free, I do NOT have any application that appears to be using the drive, and I verified the Registry settings per the FAQ.




I would like to use the CD-RW to build an image of my system disk. Any ideas?

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