davlewis Posted May 26, 2002 Report Share Posted May 26, 2002 I just installed Retrospect Desktop 5.6 on a Windows XP Professional system. When the application scans my system for devices it finds my Plextor CD-RW (12/4/32 SCSI) and reports that no drive letter is found for the device and it cannot be used. There IS a drive letter for the CD-RW, I CAN access it via explorer, ASPI CHeck runs error free, I do NOT have any application that appears to be using the drive, and I verified the Registry settings per the FAQ. I would like to use the CD-RW to build an image of my system disk. Any ideas? Quote Link to comment Share on other sites More sharing options...
lv2ski Posted May 28, 2002 Report Share Posted May 28, 2002 In www.dantz.com/knowledgebase there was this article: http://www.dantz.com/index.php3?SCREEN=knowledgebase_article&id=218 I believe it pertains to your issue. Quote Link to comment Share on other sites More sharing options...
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