tartsturns Posted May 19, 2005 Report Share Posted May 19, 2005 I am trying to configure a LaCie d2 AIT U&I Tape Drive with Retrospect 5.1.177 Workgroup - host iMac using OSX 10.3.9 and FireWire. When I go to 'Configure Devices' - the Tape Drive is not listed; so then when I go to 'Device Status' - the Tape Drive is listed but the CONFIGURE button is faded out. The device is listed under System Profiler. I know this device is compatible with this version of Retrospect and OSX, but I am going insane trying to figure out why it cannot be configured. PLEASE HELP!!! Link to comment Share on other sites More sharing options...
natew Posted May 19, 2005 Report Share Posted May 19, 2005 Hi Configure only works for CD and DVD drives. Do you have the latest driver update for Retrospect 5.1 installed? Thanks nate Link to comment Share on other sites More sharing options...
tartsturns Posted May 23, 2005 Author Report Share Posted May 23, 2005 Hi Nate, I have the latest Retrospect Driver 5.1 Update within my Retrspect 5.1 folder, and when I double click on this, it simply opens up Retrospect 5.1. Does this mean it is 'installed'? Could it be a firmware issue? Thanks, Tarts Turns PS. I received an e-mail overnight saying that Retrospect 5.1 is NOT compatible with OSX and this tape drive. I don't know what to believe... Link to comment Share on other sites More sharing options...
natew Posted May 23, 2005 Report Share Posted May 23, 2005 Hi Yes - Firmware could absolutely be an issue. What is firmware the version as listed in the configure->devices->device status in Retrospect? The "about Retrospect" menu at the top of the screen will tell you what version of the driver update is installed. Do you have the same problem if you move the tape drive to another mac? Thanks Nate Link to comment Share on other sites More sharing options...
tartsturns Posted May 23, 2005 Author Report Share Posted May 23, 2005 Hi Nate, When I go to 'About Retrospect', it says that it is Version 5.1.177, so it seems the latest driver is installed. The firmware version is 0100 firewire. I have tried moving the tape drive to another Mac (newer) and still have the same problem. Thanks, TT Link to comment Share on other sites More sharing options...
natew Posted May 24, 2005 Report Share Posted May 24, 2005 Hi The latest version of Retrospect 5.1 is 5.1.177. The latest driver for Retrospect 5.1 is version 4.3. You can download driver version 4.3 here. Install instructions are located in the download. ftp://ftp.dantz.com/pub/updates/rdu_43.sit According to this page you need a firmware update too: http://www.dantz.com/en/support/compatibility_list_detail.dtml?id=8550 Thanks Nate Link to comment Share on other sites More sharing options...
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