silsurf Posted May 29, 2004 Report Share Posted May 29, 2004 I started getting an error while performing a backup to DVD that says it cannot precede due to "bad media or dirty heads" (great name for a rock band). Before I make more DVD coaster I would to get some feedback. First off it made me wonder, how does one maintain the laser on a intrnal SuperDrive? the error happens around the same time in the backup process. Not write away but after about 20% of the first DVD has been written. Any and all support appreciated. Henry Cline OS X 10.3.3 iMac 17" w/ Superdrive Ritek DVD media Link to comment Share on other sites More sharing options...
natew Posted June 1, 2004 Report Share Posted June 1, 2004 Hi I doubt dirt is the problem. Some media/drive combinations don't work very well together. Any chance you can try a piece of TDK media instead? Thanks Nate Link to comment Share on other sites More sharing options...
silsurf Posted June 2, 2004 Author Report Share Posted June 2, 2004 The next disk worked without an error? Oh well, could have been worse. I really wanted to see if there was any feedback about how to deal with the possibility of dirty heads? Sounds very ugly. Thanks, henry Link to comment Share on other sites More sharing options...
natew Posted June 4, 2004 Report Share Posted June 4, 2004 Hi I've been doing support for Dantz for 2 1/2 years. I have yet to see a restore problem because of a dirty lens on a CD or DVD drive. Although you can find lens cleaner disks every now and again... Tape drives are easy to clean - you just need to pop in a cleaning cartridge. Nate Link to comment Share on other sites More sharing options...
Huntn Posted June 22, 2004 Report Share Posted June 22, 2004 I am trying to backup my OSX Partition using CD-RWs. I keep getting the message, bad drive or dirty media also. I use this drive with Toast on a regular basis. I know my media is not dirty. Can't Retrospect write to CD-RWs? -Dave Link to comment Share on other sites More sharing options...
kkarki Posted June 22, 2004 Report Share Posted June 22, 2004 I have this problem also with CD-RW disks. I started using Staples brand & thought they were not good quality as I kept getting this error. It would write several without problem & then quit on several part way through. So I changed to Sony which gives about the same results. I regularly use the drive with other programs without problem. Ken Link to comment Share on other sites More sharing options...
natew Posted June 28, 2004 Report Share Posted June 28, 2004 Hi In general TDK seems to work well for many users. Sony can be hit or miss. It really boils down to what brand works brand in your particular drive. It may take some trial and error. Retrospect's packet writing method is very sensitive to errors. This is by design - better to find potential problems before you need to restore data. Taiyo Yuden media is tough to find in the US but it is hands down the best in my book. They are still made in Japan so the cost is a bit higher than others. Thanks Nate Link to comment Share on other sites More sharing options...
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