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Restore not Working


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I keep 2 local backups. A daily proactive backup to a NAS drive and a monthly manual backup to a HDD which I keep offline most of the time.

Occasionally I perform a restore test by restoring a single file to a new location. This normally works but has not worked today.

Here below is a list of the work I have done so far to solve this problem but I have not resolved the issue.

Please help.

Chose a recent file: CCStatements-230813.pdf

Can it be restored from the 20/08/2023 HDD Backup:
Didn't seem to work!

Try the same file from the Nas_Daily_4 backup set:
Didn't work as well

Check for Updates:
Retrospect is up to date. ver

Check for Windows Updates: 
2 .Net Framework updates required. Now up to date

Windows Version:
10 Pro
Ver 22H2
Build 19045.3324


Try a restore from the HDD with no other apps running:
Restore did not happen although the History Log said "Execution Completed Successfully". Destination directory is empty.


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