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Available Mac OS updates on client machines causes Retrospect to to fail

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I've seen this now at a number of client sites where if a client computer has a Mac OS update that hasn't been installed it can't be backed up by Retrospect. If the user installs the update then Retrospect goes back to working normally. This means that clients are constantly missing getting backed up because they have a Mac OS update that they may not even know about waiting to be installed. If I go to the Retrospect server I can still connect to the affected computer but the Macintosh HD is not available to browse until after the OS update is installed. Short of disabling automatic Mac OS updates, is there anything that can be done with Retrospect? 

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