roobieroo Posted May 26, 2022 Report Share Posted May 26, 2022 I've seen this now at a number of client sites where if a client computer has a Mac OS update that hasn't been installed it can't be backed up by Retrospect. If the user installs the update then Retrospect goes back to working normally. This means that clients are constantly missing getting backed up because they have a Mac OS update that they may not even know about waiting to be installed. If I go to the Retrospect server I can still connect to the affected computer but the Macintosh HD is not available to browse until after the OS update is installed. Short of disabling automatic Mac OS updates, is there anything that can be done with Retrospect? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted May 26, 2022 Report Share Posted May 26, 2022 When the update is pending, the Mac OS has changed the state of the disk, so that Retrospect no longer recognizes it as the original disk. The only option is to install the update. Quote Link to comment Share on other sites More sharing options...
pmccrary0614 Posted June 7, 2022 Report Share Posted June 7, 2022 I am having a similar problem, but in my case it appears that, even if there are no pending updates, if the Mac I am backing up is running a screen saver, the back up will not happen. No screen Saver running, no problem. Help! Quote Link to comment Share on other sites More sharing options...
Mayoff Posted June 8, 2022 Report Share Posted June 8, 2022 Is the Mac logged in or logged out when you are running this screensaver. If you are logged out of the finder, that could prevent disks from mounting to the desktop and being available to Retrospect. Quote Link to comment Share on other sites More sharing options...
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