skypitt Posted January 25, 2019 Report Share Posted January 25, 2019 I'm getting the Defer issue on my backups. Currently running Retrospect Console v10.5.... Is there anything I can do for such an old version, or am I going to be forced to upgrade? Thanks for any help Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted January 25, 2019 Report Share Posted January 25, 2019 What exactly is the "defer issue"? Quote Link to comment Share on other sites More sharing options...
skypitt Posted January 25, 2019 Author Report Share Posted January 25, 2019 My scripts all appear "Deffered" as of 2019 Just as in these threads: All the solutions I see on those threads apply to v12.5 and up, so I wasn't sure if it would apply to v10.5 or if I would be forced to upgrade Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted January 25, 2019 Report Share Posted January 25, 2019 I see. I don't use the console, so wasn't really aware of the issue. As I understand it, this is a cosmetic bug in the console. You also write "appear" deferred. Does that mean your scripts are actually running? The kb points out that the console is (too) different in versions prior to 12.5, so if you are really affected by this problem, you will have to upgrade. Quote Link to comment Share on other sites More sharing options...
DavidHertzberg Posted January 25, 2019 Report Share Posted January 25, 2019 skypitt and Lennart_T, At the beginning of 2019 I was running Retrospect Mac 14.6.0 from a HDD on my Mac Pro. I was still doing that because my workaround procedures for -530 bugs—which had not been very effective for the preceding month or so—had not seemed to work at all when Retrospect Tech Support had me run a test version of 15.0 with a supposed -530 bug fix and enhanced logging last summer, which I had done from an SSD on my Mac Pro. I tried running 14.6.0 again on 7 January, but the "deferred" scripts would not back up "client" drives— only local drives. That was still true after I upgraded the Console to the newly-released 14.6.2 version. If you care, that's recounted in this post and the first paragraph of this post. Then, acting precipitously on an e-mailed suggestion from Retrospect Tech Support that was really for a Support Case for another bug, I installed 15.6.1.105 on my Mac Pro's SSD and deleted a couple of configuration files. I had to recreate my scripts because of my over-zealous deletion of configuration files, but both the "deferred" bug and my -530 bugs disappeared—as recounted here and in the first 2 paragraphs below the quote here. Finally I switched back to my HDD and deleted only one configuration file, after which 14.6.0 with the 14.6.2 Console ran without either the "deferred" bug or a -530 bug I couldn't get around—as recounted in the last 2 paragraphs below the quote here. Therefore I've officially upgraded to 15.6.1.105 as my production version of Retrospect Mac, although I'm currently using the 14.1 Client on my MacBook Pro to make sure I don't get -530 errors. However I've filed Support Case #65274, suggesting in the Problem Statement that Retrospect Inc. allow Mac administrators with a license for a version older than 12 to upgrade to version 12.5—so they can then install the 14.6.2 Console to fix the "deferred" bug—for less than the price of upgrading their Editions to version 15. It seems to me that getting some licensing income from these installations would be better than getting no licensing income, but maybe that type of business thinking is too sophisticated for the Silicon Valley area. Quote Link to comment Share on other sites More sharing options...
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