slava Posted June 3, 2002 Report Share Posted June 3, 2002 I have a problem with autoloader. I use scsi 2960 with exabyte-210 library on G3 OS 9.1. The retrospect only can operate with one tape which is currently in drive. The autoloader feature does not work I cannot even scan all media the loader button is dimmed. Link to comment Share on other sites More sharing options...
IrenaS Posted June 3, 2002 Report Share Posted June 3, 2002 Are you running the autoloader on a computer with OS 9.x? If so, please confirm and I will move this thread. Also, please provide the following information: Retrospect Version and build Computer Model and speed Operating System Device (from Retrospect's Configure > Devices > Device Status window) Device firmware (in the version column of the Device Status window) Device interface Media brand and size Other Devices Adapter Card If running OS X, please also include: Adapter Card firmware Adapter Card driver for OS X Thanks, Irena Solomon Dantz Tech Support Link to comment Share on other sites More sharing options...
slava Posted June 4, 2002 Author Report Share Posted June 4, 2002 HI Irena. Retrospect Version and build=5.0.205 Computer Model and speed =G3 350 MHZ Operating System =9.1 Device (from Retrospect's Configure > Devices > Device Status window) 1:1 Exabyte exb-8900 v41j exb-8900/mammoth DC (1.35) 1:3 Exabyte exb-210 4.13 (no driver) Device firmware (in the version column of the Device Status window) Exabyte exb-8900 v41j Exabyte exb-210 4.13 Device interface =SCSI Media brand and size 8mm/170m (exabyte mammoth) Other Devices =no Adapter Card adaptec (ava 2906) I have retrospect 4.1 and 5.0 installed on one machine the retrospect 4.1 is working fine but when I switch to the retrospect 5.0 it is working without autoloader feature. the loader button is dimmed. thanks Link to comment Share on other sites More sharing options...
AmyJ Posted June 4, 2002 Report Share Posted June 4, 2002 If you are using Retrospect 5.0 on the Macintosh, this drive :: Exabyte exb-210 4.13 (no driver) :: will require the Workgroup Edition or greater. Please confirm that the edition you are using is Workgroup or greater. Link to comment Share on other sites More sharing options...
slava Posted June 5, 2002 Author Report Share Posted June 5, 2002 HI. I am using the retrospect 5.0 server edition with 100 client licenses. Link to comment Share on other sites More sharing options...
AmyJ Posted June 5, 2002 Report Share Posted June 5, 2002 Try setting the SCSI ID's as follows: Tape mechanism's SCSI address must be set to 0,1,2, or 3 Loader address must be three higher, at 3,4,5, or 6, respectively Link to comment Share on other sites More sharing options...
slava Posted June 7, 2002 Author Report Share Posted June 7, 2002 HI. Wooooooo!!!!! I changed the IDs drive=1 loader=4 It is working fine now. thanks, Link to comment Share on other sites More sharing options...
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