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Problem with Retrospect Express, "Assertion Failure at "Module.cpp-460""


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Hello all. We just got a Maxtor OneTouch III drive that came with your software. When you go to configure the software, or press the button on the drive itself, I get a dialog that says "Retrospect has encountered a serious error: Assertion failure at "Module.cpp-460".


We are running Windows 2000 Advanced Server. The drive itself is working perfectly. The drive letter is functioning in My Computer...


I saw this same error with your paid version of the software which you guys appeared to fix.


By the way, I did download the update on your website to the newest version. Still no workie. smile.gif


Thanks a lot


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