ahichris Posted September 12, 2006 Report Posted September 12, 2006 Hello all. We just got a Maxtor OneTouch III drive that came with your software. When you go to configure the software, or press the button on the drive itself, I get a dialog that says "Retrospect has encountered a serious error: Assertion failure at "Module.cpp-460". We are running Windows 2000 Advanced Server. The drive itself is working perfectly. The drive letter is functioning in My Computer... I saw this same error with your paid version of the software which you guys appeared to fix. By the way, I did download the update on your website to the newest version. Still no workie. Thanks a lot Chris
nekr0phage Posted September 14, 2006 Report Posted September 14, 2006 Hi Chris, What version of the software are you using? Most versions of express will not run on a server operating system.
ahichris Posted September 15, 2006 Author Report Posted September 15, 2006 We are using version 1.1.127.
nekr0phage Posted September 15, 2006 Report Posted September 15, 2006 Chris, Unless you bought the Maxtor Small Business Edition which comes with a server version of Express HD, you will not be able to run the program on a server OS. IMHO I don't think HD would be the best choice for protecting AS class data.
ahichris Posted September 15, 2006 Author Report Posted September 15, 2006 I agree about HD and AS. But we are a small company and this is what I was handed. Any backup is better than no backup. What would you recommend? Upgrading to a server based product? Chris
nekr0phage Posted September 15, 2006 Report Posted September 15, 2006 Chris, Yeah, I would recommend at least Disk to Disk. That should be the least cost-prohibitive version of the full, server-compatible product.
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