Retrospect Will Not Move Media or Forget Tape History

[vitomacdoc]

I have an Exabyte 215 tape library / autoloader. Running Retrospect Multiserver 6.5.3.5.

 

 

 

I recently changed my tapes. When I view the Status of my library, it still lists the old tape names in the slots. The names are all grayed out.

 

 

 

When I select Scan Media, it quickly displays the progress windows as if it is actually moving media, but nothing gets moved. Basically, it displays moving each tape for about 2 seconds.

 

If I try to manually move a tape via the gui, I get the same progress window, but nothing gets moved. If I select Erase media, it shows the progress windows, then squacks "No Media:.

 

 

 

This has happenend to me once before, and I reinstalled Retrospect. Is there a way to fix this problem without removing and reinstalling Retrospect? I do not want to lose my client settings and scripts.

 

 

 

I have reset the library and restarted the computer several times. Nothing has changed except the tapes. The display on the library lists the correct populated slots.

 

 

 

Thanx

[natew]

Hi

 

Hold down the shift key and click unload all in Retrospect.

 

Nate