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Tape device not found

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  • 2 weeks later...



If your operating system is definitely seeing the tape device but it is not seen in Retrospect, Retrospect may not have recognition for your particular device. If, in the "Environment" tab of the "Storage Devices" window, you see anything that says "ARCHIVE", "SEAGATE", or "CERTANCE" for Vendor, what does it say for Product?



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