terrettaz Posted May 23, 2003 Report Share Posted May 23, 2003 One of the tape unit we are using with Retrospect 6.5 Servers + Advanced Tape support is a Dell Powervault 120T DDS4 autoloader (with 8 slots removable magazine and slot 8 defined as the cleaning slot). Each time a cleaning operation is triggered by Restrospect Backup (either automatically or manually by dragging the cleaning tape icon into the drive), the whole autoloader magazine is ejected just after the cleaning operation, and any further backup is not possible unless the magazine is manually reinserted into the tape unit. Does anyone know if there is a way to avoid the ejection of the magazine after the cleaning operation? Jack Link to comment Share on other sites More sharing options...
Mayoff Posted May 23, 2003 Report Share Posted May 23, 2003 Ejecting of the Magazine can happen with some models of loaders. I am not sure if that is considered "normal" for this loader. The 6 and 8 tape loaders have this problem most often Link to comment Share on other sites More sharing options...
terrettaz Posted May 23, 2003 Author Report Share Posted May 23, 2003 It looks like it is the Retrospect software that command the ejection of the magazine after cleaning : - if the cleaning operation is done manually from the control panel of the tape unit (by moving the cleaning tape from its slot to the drive), the magazine is not ejected at the end of the cleaning. - before installing it on a server running Retrospect 6.5, the tape unit was installed on another server that was running another backup sofware, and the magazine was never ejected after cleaning. Therefore, the ejection of the magazine after cleaning is not an "automatic" feature of the tape device, With this problem, we are loosing all the benefits of the automatic cleaning feature of version 6.5 . Jack Link to comment Share on other sites More sharing options...
Mayoff Posted May 23, 2003 Report Share Posted May 23, 2003 Thank you for this information. I have asked our hardware team to investigate this report. I hope to have an update soon. Link to comment Share on other sites More sharing options...
gfowler Posted May 29, 2003 Report Share Posted May 29, 2003 I am using Small Business Server 6.5.283 without Advanced Tape Support and also have the same problem -- manual cleanings don't eject, but auto ones do. Drive is HP C1553A DDS-2 Autoloader. Link to comment Share on other sites More sharing options...
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