Plextor PX-716UF compatibility issues

[cgxeaglepress]

I have been using a Plextor PX-716UF DVD burner with Toast and Apple OSX burning software with no problems.

 

When I try to use the drive for Retrospect archiving, I find that there is no support for that drive.

 

Does anyone have a firmware fix or driver fix so I can use this drive for archiving to DVD? My boss is not going to buy another drive for us to use.

 

HELP!!! Dantz/EMC's website is no help. All is tells me is that they don't support the drive. WEAK!!!

 

Thanks, Webb out

[nekr0phage]

Hi,

 

The Plextor PX-716UF is supported with Retrospect 6.0 and the 6.6.101 driver update. There does not appear to be a minimum firmware requirement. Please ensure you are using Retrospect 6.0 or 6.1 with the current driver update.

 

http://emcinsignia.com/supportupdates/updates/

[cgxeaglepress]

I did look on the upgrade page and it only lists the 6.1.5.102 driver update. Where do I need to look to find the new driver?

 

Is the driver you speak of for OSX (Mac G4)? We don't use IBM for archiving.

 

Thanks,

 

EP

[nekr0phage]

Hi,

 

The 6.1.5.102 driver update is what I was referring to. You did not make any mention of it in your initial post, so I did not know you already had it in place. You should ensure that you do not have any customer drivers causing the drive to malfunction. Check in /Library/Preferences/Retrospect for any files labeled "device01," "device02," etc. If you find any of these files, delete them and then try running a backup to a new backup set.

[cgxeaglepress]

Awesome!!!!!!!!!!!! THANKYOU THANKYOU THANKYOU!!!!!!!!!!!!!! That worked. I truly appreciate your help. We are now part of the 21st century.

 

Sincerely,

 

Eagle Press