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Assertion Failure during installation


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Hello list: I just purchased a Maxtor One-Touch II 200gig device--when installing the software I received the message:


Retrospect has encountered a serious error: Assertion failure at “memutil.cpp-150”

A log of this error has been written to the file “assert_log.utx”.


When I attempt to open the Retrospect Express HD program, the entry screen opens and it say "Updating status... 0 restore points" and it just hangs there indefinitely.


Does anyone have any solutions? Many thanks for your help.

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