jeffruth Posted January 21, 2006 Report Share Posted January 21, 2006 I am using Retrospect Express with a WD external HD. I had just installed the software and new drive and was only using it to backup the My Documents folder. My laptop hard drive recently crashed and since getting it repaired and reloading windows I have not been able to figure out how to restore the files and their contents from the back up. I have tried to "recreate" the backup and when I do i can see the snapshot of My Documents but when i try to restore it to my hardrive it just creates an empty folder that I can not open or delete. Any suggestions on how to retrive my files? If you need more info I would be happy to supply it as best I can. Thanks Link to comment Share on other sites More sharing options...
natew Posted January 24, 2006 Report Share Posted January 24, 2006 Hi What do you see on your external hard drive? A bunch of .rbd files in a folder called Retrospect or do you see a copy of your files there? Have you tried selecting another snapshot for restore? Thanks Nate Link to comment Share on other sites More sharing options...
jeffruth Posted January 24, 2006 Author Report Share Posted January 24, 2006 Thanks for the reply. Yes, there are a bunch of .rbd files in a retrospect folder. There is only one snapshot available to select. Link to comment Share on other sites More sharing options...
natew Posted January 27, 2006 Report Share Posted January 27, 2006 Hi Go to the tools menu in Retropsect and choose to rebuild a catalog file. This will create an index of all the data saved in your .rdb files. Afterward you can open up the backup set properties in configure->backup sets to select other snapshots for restore. Thanks nate Link to comment Share on other sites More sharing options...
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