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Adding client to Retrospect 6.5 Single Server


sbeattylds

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Our catalog files became corrupt and we have had to recreate the scripts.

We are having problems trying to add a Retrospect client back in to the script.

 

If we go to Configure/Clients and select Test, it is able to find the client.

If we select Add, select Direct, and type in the IP address of the PC, it then asks for a password. It says the password we're typing in is wrong. We only know of one password for this PC.

Under Configure/Licenses/Backup clients, it says, 0 used.

 

The PC is being backed up, as a client, by another server running Retrospect 7.0.

 

Do we need a license code to add clients to Retrospect 6.5 single server?

Or, is it a matter of finding out if another password exists?

Anything else I can try?

 

Thank you.

Sarah

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