DMILLION Posted May 13, 2002 Report Share Posted May 13, 2002 I just upgraded to a faster CD-RW. I use Express 5.6 with driver rev 2.8. I get the "No storage device found message in the configuration screen. This device is not on the current compatiblity list it is 32x CDR,10x CD-RW burn speed and 40x read speed. How can I find out if ths device will be supported with out paying to talk to tech support? My older Sony worked fine but was slow. Thanks for any help Link to comment Share on other sites More sharing options...
IrenaS Posted May 13, 2002 Report Share Posted May 13, 2002 This drive is not yet supported for use with Retrospect. For a list of currently qualified devices, please see: http://www.dantz.com/index.php3?SCREEN=compatibility_list Dantz goes through a rigorous qualification process with every drive we test. This means that not every drive will be qualified and we can never guarantee that a particular device will be supported. Some drives do not get qualified ever, and some take 6 months to a year to get support. We have no way of telling if this drive will be supported or not at this moment. We add device support often though, so do check back with our Hardware Compatibility list. Link to comment Share on other sites More sharing options...
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