designmill Posted May 8, 2002 Report Share Posted May 8, 2002 I have several Mac Computers on our network which are all crashing at various intervals when being backed up with Retrospect Workgroup 5. Had no problems with 4.3 but would prefer to persavere with it seeing I have upgraded. Computers are only crashing when users are working on them and when being backed up, all other times the computers are fine so I know its definately retrospect accessing the computers. All computers running MAC OS 9.2. Can anyone help with this? Link to comment Share on other sites More sharing options...
IrenaS Posted May 10, 2002 Report Share Posted May 10, 2002 Please provide details on your configuration: Retrospect Version and build Computer Model(s) and speed Operating system Device (from Retrospect's Configure > Devices > Device Status window) Device firmware (in the version column of the Device Status window) Device interface Media brand and size Other Devices If an external device, please provide: Adapter Card Adapter Card firmware Adapter Card driver for OS X Are the clients crashing, or is it the backup server? Does the whole computer crash, or can you still move the mouse? Are there any error in the Retrospect operations log? Thanks, Irena Solomon Dantz Tech Support Link to comment Share on other sites More sharing options...
JorgeB Posted May 16, 2002 Report Share Posted May 16, 2002 I have the same problem. This time though, the machine is actually writing to a file, since it is a mail server. While a file is written on, and the it is being backed up, the computer freezes. You can not move the mouse or access anything on the mail server. It started happening when we switched to Workgroup v5, and we had to leave the client as 4.3. Both retrospect and mail server are running OS 9.2. The retrospect machine is a G4 and the recors server is a Mac Cube, the network cards are the original ones. Thank you for your response. Link to comment Share on other sites More sharing options...
IrenaS Posted May 22, 2002 Report Share Posted May 22, 2002 Can you provide the other information requested as well? I'm also not quite sure what you are doing -- are you writing to a file backup set? Which computer is Retrospect installed on? Thanks. Link to comment Share on other sites More sharing options...
bheyman Posted June 18, 2002 Report Share Posted June 18, 2002 Try leaving TCP/IP connection open on end nodes. Are you using Cisco switches? If so play w/ the port configs. that helped me Link to comment Share on other sites More sharing options...
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