fastsportster Posted March 16, 2005 Report Share Posted March 16, 2005 Storage Device Compatibility Windows Support Status Qualified Minimum Product Required Professional Minimum Version Required 6.5 Minimum Driver Update 5.4.110 Minimum Firmware Version Driver is included in 6.5 and has been working fine now upgraded to 7.0.265 with RDU 7.0.3.101 but no Driver Retrospect is asking for custom configuration What happened to that driver ? Will it be back some day ? Link to comment Share on other sites More sharing options...
natew Posted March 16, 2005 Report Share Posted March 16, 2005 Hi In the Retrospect 7 media handling preferences, enable ASPI and try again. Let us know if that doesn't work. Nate Link to comment Share on other sites More sharing options...
fastsportster Posted March 16, 2005 Author Report Share Posted March 16, 2005 Hi Nate I installed ASPI (ASPIcheck shows everything is OK) but with ASPI the Drives are not even seen I believe someone just forgot to put the Driver ( Toshiba DVD DL (1.56) in Retrospect 6.5) into the RDU or misspelled the Device-Name or alike Link to comment Share on other sites More sharing options...
natew Posted March 17, 2005 Report Share Posted March 17, 2005 Hi Do you have two of these drives attached to your machine? According to Retrospect the drive is showing as primary master 0:0:0 and secondary master 1:0:0. That doesn't seem right to me. Did you also enable ASPI in the Retrospect preferences? If you do not Retrospect will not use it. Retrospect 7 now uses NT passthrough by default. It was the other way around in Retrospect 6.5. Thanks Nate Link to comment Share on other sites More sharing options...
fastsportster Posted March 17, 2005 Author Report Share Posted March 17, 2005 Hi Nate, please have a look at these 4 screenshots at the end and You will see that 6.5 with NT Passthrough has a built in driver for the SD-R5372 and 7.0 does not with ASPI neither of them sees the drives as ASPI does not recognize the IDE Controller fyi Hardware is : 2 SD-R5372 (primary Master and secondary Master, no slaves) HPT 8-Channel SATA-Raid with 1 single Drive, 1 Raid0, 1 Raid1, 1 Raid5 Array as You can see on the Shots it is not a problem of seeing the devices, but 7.0 just does not contain a built in driver for this drive anymore, 6.5 did do so. I propably could manage by custom configuring these drives, but my experience is that custom configurations are very slow on backups and you have to have all types of media you might want to use in the future right from the beginning as you cannot add a media type to the configuration later on (what a pitty). built in drivers are easyer to handle and more reliable. I am using only fully qualified Drives with my customers and would like to sell upgrades without needing to sell new Hardware aswell, as it is hard to explain to the customer that the newer/better Version of Retrospect is not capable of using the 3 month old hardware which is fully qualified by the Version he is using now. So again my questions: Why did the build in Driver disappear ? Will it be back in some future RDU ? tia Simon Retrospect 70 Devices visible using NT Passthrough with 2 SD-R5372 at 0:0:0 and 1:0:0 no Driver found asking for Custom Configuration Retrospect 70 Devices visible using ASPI with NO SD-R5372 seen by Retrospect Retrospect 65 Devices visible using NT Passthrough with 2 SD-R5372 at 0:0:0 and 1:0:0 and built in Driver Retrospect 65 Devices visible using ASPI with NO SD-R5372 seen by Retrospect Link to comment Share on other sites More sharing options...
natew Posted March 18, 2005 Report Share Posted March 18, 2005 Hi Thanks for the clarification. Something is indeed wrong here. I'll see what I can find out. Nate Link to comment Share on other sites More sharing options...
natew Posted March 22, 2005 Report Share Posted March 22, 2005 Hi This should be fixed in the next driver update for 7.0. I don't have an ETA on this so your best bet is to go back to 6.5 for the moment. Thanks Nate Link to comment Share on other sites More sharing options...
fastsportster Posted May 28, 2005 Author Report Share Posted May 28, 2005 Driver is included in Update 7.0.4.102 and working fine Link to comment Share on other sites More sharing options...
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