Jump to content

Retro 7 uninstall problem


Recommended Posts

This problem gets more involved.

1. Started out with system/Retrospect 7 Not recognizing a WD external 80GB drive.

Turns out that most of my USB2 ports on my new COMPAQ desktop have gone bad.

Installed a USB 4 port PCI card and that problem is fixed!

2. In the process of trying to troubleshoot #1 I tried to UNINSTALL retrospec 7

[with idea of going back to 6.5]. 7.0 would NOT uninstall. I proceeded to delete

all related files including a REGEDIT deletion of any RETROSPECT reference. Did

a new install of retrospect 7 and get error msg from INSTALLSHIELD: 1067: unable to install

InstallShield scritping runtime. Search of last years msgs indicates no 1067 references.

Any ideas?


BTW: none of the WesternDigital drives are listed in the supported drive index. Strange.

since Retrospect 6.5 ships with unit!

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...