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Retrospect 6.5.350 Causing VSS System Errors


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Hi Folks,


For some reason my installation of Restrospect 6.5.350 is causing system errors to pop up into the Windows XP Event Viewer every time it autolaunches to run one of the scheduled backups. The exact error is:


"Volume Shadow Copy Service error: Unexpected error calling routine IMultiInterfaceEventControlappl.gifGetSubscriptions. hr = 0x80040155."


The computer is running Windows XP Professional, with all patches applied (According to Windows Update). 768 MB of RAM, about 100GB of diskspace free across the system. Norton Antivirus 2004 is loaded in the autoprotect mode at all times.


Any suggestions would be appreciated. Thanks.



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