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Restospect Failure


PCLocum

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I hav ejust got a new Maxtor OneTouch II HD that uses Retrospect on my Windows XP machine. It worked fine for the first few weeke, but now I am getting the following message after backup attempts.

 

Can anyone help me please?

 

Normal backup using DirectBackup2 at 09/03/2005 20:03

 

To Backup Set RestorePoint...

 

-09/03/2005 20:03:03: Copying DataStore (E:)

 

Can't save Snapshot in RestorePoint, error -1010 (API request bad)

 

09/03/2005 20:03:03: No files need to be copied

 

09/03/2005 20:03:55: 1 execution errors

 

Duration: 00:00:51 (00:00:50 idle/loading/preparing)

 

Can't compress Catalog File for Backup Set RestorePoint, error -1010 (API request bad)

 

Can't compress Catalog File for Backup Set RestorePoint, error -1010 (API request bad)

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Hi

 

It sounds like a problem in the system or on the disk. Be sure to run a scan disk on both the internal and external drives. I would turn on all the available scan disk options for this.

 

You might also want to uninstall and Retinstall Retrospect Express HD

 

Thanks

Nate

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