7.6 duplicate will not delete original files after move

[kenzie]

Retrospect 7.6 installed on Server 2003 SBS

 

Error = "Only 0 of 10,181 items were deleted (others were locked, in use, or not found)"

This error occurs on a duplication script with the instructions to "move files (delete after copy)"

 

 

What we are doing is grabbing files from a user computer on the network (vista and xp machines), moving them to the server, and removing the original files (delete) from the original computer.

The process does copy to the server, it does verify exact contents, but fails at deleting the original.

 

Also, we run this on multiple computers, and there are only 2 machines that have the issue, the others do fine.

One of the issue machines is xp and the other is vista, so it is not vista only.

 

To the best of my knowledge I have permissions setup correctly on the machines. I have set the files as full control for everyone.

 

 

Thank you ahead of time for your help!

[Mayoff]

Retrospect attempted to run the erase file command but Windows prevented the files from being deleted.

 

Do you see errors in the Windows Event Log?

[kenzie]

no errors in the event log on either machine that I could find.

Specifically, would you see them in the system section of event viewer log?

[kenzie]

Is there an instruction set for how to setup a proper "duplicate then delete from source" script?

Maybe there is some basic thing I am doing incorrectly?

 

Could someone walk me through how you are supposed to set it up?