jriggin Posted August 27, 2009 Report Share Posted August 27, 2009 (edited) Two days ago we applied Windows updates and rebooted our Retrospect server. Since then only scheduled and immediate backups have been functioning. If I attempt to schedule a proactive backup manually I get an hour glass and nothing ever happens (I've let it sit there for hours). They all say ASAP and never actually start backing up. At the top under the Proactive backup tab, it displays this "Action: Checking Media" Any idea what is going on? Edited August 27, 2009 by Guest Quote Link to comment Share on other sites More sharing options...
Mayoff Posted August 27, 2009 Report Share Posted August 27, 2009 You can change the password if the client is already logged in. Go to the client properties>Options. Quote Link to comment Share on other sites More sharing options...
jriggin Posted August 27, 2009 Author Report Share Posted August 27, 2009 I actually addressed the issue and then modified this topic for the other problem we're having, oops Any ideas on the proactive backup problem? Quote Link to comment Share on other sites More sharing options...
jriggin Posted August 27, 2009 Author Report Share Posted August 27, 2009 Also, the program isn't exiting successfully. I have to end Retrospect.exe to close it. It says "Exiting" and I can click around on the various tab, but it never closes. Quote Link to comment Share on other sites More sharing options...
jriggin Posted August 27, 2009 Author Report Share Posted August 27, 2009 (edited) I restored the config75.dat from before the Windows Updates and i'm still seeing the same issue. Also, under "Events" it says "Script Proactive Backup: waiting for media" I'm having the same exact problem that was occuring for this guy: http://forums.dantz.com/showtopic.php?tid/27037/tp/2/ Edited August 27, 2009 by Guest Quote Link to comment Share on other sites More sharing options...
jriggin Posted August 27, 2009 Author Report Share Posted August 27, 2009 Just FYI, the fix (at least so far it's working) was the following: End Retrospect.exe, re-launch it, choose to stop all executions so that proactive backup wouldn't start. I deleted all inactive scripts that were lingering around. I then started proactive backup and they all started running. I have no idea why this issue just now presented itself. Hopefully the fix sticks. Quote Link to comment Share on other sites More sharing options...
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