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mteehan

Error when

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Hello,

 

I'm running Retrospect 9.0.1 Multi Server and trying to transfer some backup sets from disk to tape. I keep getting the same error (see the attached screenshot) every time I try to run this task and I believe it's when the first backup set has finished transferring to tape. I can't tell for sure since when I go to History, the Log button isn't available.

 

I'm fairly new at Retrospect so I'm not sure where to start with this. Any help would be appreciated.

 

Thanks.

post-82933-0-50144400-1411661612_thumb.png

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That is a serious error that should not happen.

It could be a bad driver on the SCSI/Fiber card. It could be bad firmware on the SCSI/Fiber card. Please make sure both are updated.

 

Please contact Retrospect support.

Support

 

(This is just a user-to-user forum)

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Please update to 9.5 and try again. If you still have trouble, it could point to a corrupt catalog file or damaged preferences.

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