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jcooper

Client 11.5 Password

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How do I set or reset the client password?  There is no advanced tab and the documentation doesn't mention it that I can find.  Tried uninstalling and resinstalling.  Was not prompted to set a password. Thanks.

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Macintosh Clients

1) Go to the client computer

2) Run the uninstall script included with the Retrospect Client installer

3) Go to Library/preferences and delete the retroclient.state file

4) Reinstall the Retrospect Client. Retrospect should prompt you to enter a new password during the install process.

5) Go to the backup server and re-add the Retrospect Client.

 

 

Windows Clients

1) Go to the client computer

2) Go to Add/Remove programs and uninstall the Retrospect Client

3) Re-install the Retrospect Client

4) Go to the backup server and re-add the Retrospect Client.

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