Retrospect Engine Crashing When Moving Tapes

[simonbqpr]

Retrospect 8.2.0 (399)

Mac Pro 10.6.8 OX Server

Atto ExpressPCI UL5D latest driver

Quantum SDLT 600 DC Tape Library

 

I am having two issues

 

1) Scheduled backups to tape do not start and proactive backups to file do not start. Scheduled backups to file do work. I have to manually run scheduled scripts to tape and sometimes the engines crashes when running a tape script.

2) On the server the engine crashes frequently especially when moving are tapes around the library during a backup

 

Here is a the information from the terminal when the engine crashes, I restart the engine from here. The GUI is running on a separate workstation.

 

Any advice is appreciated

 

xservemp:MacOS admin$ sudo ./RetroEngine

Password:

#2> Command line is ./RetroEngine

DAGServer:RegisterProtocal Protocal(GUID=200)!#2> !Can't continue operation,

Quantum Library, ID 0:5:1 has no empty slots available,

error -118 ( no empty slots).

#2> !Can't continue operation,

Quantum Library, ID 0:5:1 has no empty slots available,

error -118 ( no empty slots).

#3> LmGet: ndex = 7699, zero offset

Assertion failure at "elem.cpp-1138", on threadID 0x9C1C000

xservemp:MacOS admin$ sudo ./RetroEngine

Password:

#2> Command line is ./RetroEngine

DAGServer:RegisterProtocal Protocal(GUID=200)!#3> LmGet: ndex = 7672, zero offset

Assertion failure at "elem.cpp-1138", on threadID 0x880A000

xservemp:MacOS admin$ sudo ./RetroEngine

Password:

Sorry, try again.

Password:

#2> Command line is ./RetroEngine

DAGServer:RegisterProtocal Protocal(GUID=200)!^[[A

^X^C

xservemp:MacOS admin$ sudo ./RetroEngine

Password:

#2> Command line is ./RetroEngine

DAGServer:RegisterProtocal Protocal(GUID=200)!#2> !Can't continue operation,

Quantum Library, ID 0:5:1 has no empty slots available,

error -118 ( no empty slots).

#3> LmGet: ndex = 5570, zero offset

Assertion failure at "elem.cpp-1138", on threadID 0x16A01000

xservemp:MacOS admin$ sudo ./RetroEngine

Password:

#2> Command line is ./RetroEngine

DAGServer:RegisterProtocal Protocal(GUID=200)!^[[A#3> devctrlrDevLogin: no login, refnum 0x11fe

#3> devctrlrInstMake: unavailable refnum 0x11fe

Assertion failure at "db.cpp-170", on threadID 0xD607000

xservemp:MacOS admin$ sudo ./RetroEngine

Password:

#2> Command line is ./RetroEngine

DAGServer:RegisterProtocal Protocal(GUID=200)!

[GMRMacBackup]

Retrospect 8.2.0 (399)

Mac Pro 10.6.8 OX Server

Atto ExpressPCI UL5D latest driver

Quantum SDLT 600 DC Tape Library

 

I am having two issues

 

1) Scheduled backups to tape do not start and proactive backups to file do not start. Scheduled backups to file do work. I have to manually run scheduled scripts to tape and sometimes the engines crashes when running a tape script.

2) On the server the engine crashes frequently especially when moving are tapes around the library during a backup

 

Here is a the information from the terminal when the engine crashes, I restart the engine from here. The GUI is running on a separate workstation.

 

Any advice is appreciated

 

 

Do you have all of your slots loaded with tapes in your library? It's been ages but I think I ran into this once, leaving a slot open was my "bandaid" to make things run smoothly.

Edited October 31, 2011 by GMR Mac Backup