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Errors: -1020, -1101 and -1116 during Snapshot generation


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System: Windows 2000 Server SP3; Retrospect 6.0.206

 

During the Snapshot phase lots of errors are generated:

 

File "C:\Inetpub\catalog.wci\CiCL0001.000": can't read security information, error -1020 (sharing violation)

..

File "C:\System Volume Information\catalog.wci\00010002.ci": can't read security information, error -1101 (file/directory not found)

..

Can't back up Certificate Services database, error -1116 (can't access network volume)

 

I tried changing the "Log On" options for the "Retrospect Launcher" (in Services) with no success (to Administrator).

Maybe this is error not related to Retrospect?

 

Please help.

Fulco

 

 

 

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  • 2 weeks later...

Are you using Retrospect client software or are you accessing these volumes through Windows networking? There is no need to change the Launcher Service when using Client software. The Server editions come with unlimited clients. See Chapter 6 in your Retrospect User's Guide for detailed information on client backup.

 

Can't read security information errors indicate Retrospect is unable to read the permissions of the file.

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