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Retrospect not filling LTO3 tapes


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We are using Retrospect 7.5.14.102.

Currently the LTO3 drive is only filling tapes to 200-300GB (should be native 400GB). I have tried cleaning the drive, updating firmware of the drive and library and reusing old tapes. Old tapes that took 400+ GB now only take 250GB.

 

Someone help as this costing our client heaps in tape costs.

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I think Retrospect reports the native values. I use software compression and get about 37% compression. That would mean with your tapes, I'd be averaging almost 550 GB per tape if everything were working properly.

 

Anyway, I would suggest an experiment if possible to package up a file as big as you can get it then back it up to tape and see how the two compare. Then you could turn off hardware compression and see what effect that has.

 

Also, can you restore files from these tapes?

 

It almost looks as if your LTO3 tapes are mislabeled LTO2 tapes in disguise, but as you said you tried this on tapes that already behaved as LTO3.

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