blue sun Posted April 7, 2008 Report Share Posted April 7, 2008 have been backing up for a few years seemingly with no problem altho' have never really needed to restore - anyway had about 40 restore points - today went to back up and the screen tells me ---0 restore points available - it will not let me continue to back up - i cannot get any response from the icons available to me - i am using version 1.0.196 - i have XP as my system - any clues as to what is wrong - thanks Quote Link to comment Share on other sites More sharing options...
AndrewA Posted April 7, 2008 Report Share Posted April 7, 2008 Does the main screen say something like updating status? If so then you should look at this KB article http://kb.dantz.com/article.asp?article=8098&p=2 Quote Link to comment Share on other sites More sharing options...
stuart1120 Posted April 22, 2008 Report Share Posted April 22, 2008 Follow the link to instructions of upgrading to HD 1.1, which fixes some known issues and will make your restore points visible again. http://kb.dantz.com/article.asp?article=8153&p=2 That usually takes care of that issue. Quote Link to comment Share on other sites More sharing options...
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